ECF 14-20

The Record Reflected in ECF 14-20

ECF 14-20 reflects communications concerning QBE laptop return instructions and the process for returning the QBE-issued laptop at the end of Defendant’s QBE contract assignment.

The exhibit includes a December 20, 2024 communication from Dilip Nayak advising that Defendant’s contract position would end, that Mphasis had been advised Defendant could bill through December 31, and that Defendant should begin the process of returning the QBE laptop.

The same communication states that Defendant should coordinate with Mphasis leadership regarding return to the QBE location and notes that calling the service desk for a prepaid shipping label was also an option.

The exhibit also reflects later April 2025 communications involving QBE and Mphasis personnel concerning the forwarded contract-end email, return-location context, client concerns, and internal escalation.

Viewed together with ECF 14-17, ECF 14-18, ECF 14-38, ECF 221, and ECF 96, this filing provides context regarding the relationship between QBE laptop return instructions, contract-end procedures, Mphasis leadership coordination, device custody, return logistics, and endpoint accountability.

Readers are encouraged to review the exhibit directly and consider it together with the related anchor pages identified below.

Topics Associated with ECF 14-20

• QBE Laptop Return Instructions
• Prepaid Shipping Label
• Contract End Date
• Mphasis Leadership Coordination
• QBE Location
• Client Escalation
• Return Logistics
• Device Custody
• Endpoint Accountability
• QBE and Mphasis Coordination

Related Anchor Pages

• ECF 14-17 – QBE Laptop Collecting Dust Record
• ECF 14-18 – QBE Laptop Return Location and Contract-End Record
• ECF 14-38 – No Mphasis Laptop Issued
• ECF 221 – Forgotten QBE Laptop
• ECF 96 – Supplemental QBE Filing
• ECF 560-1 – June 8, 2026 Email Attachment
• ECF 561 – Clarification of the Procedural Record
• QBE in the Record